National Group Insurance Company
Effective October 10, 2011, National Group Insurance Company ("NGIC") was ordered into receivership for the purposes of liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services is the court appointed Receiver of NGIC.
With the entry of the liquidation order, the Florida Insurance Guaranty Association ("FIGA") has been activated to help pay outstanding claims for property and casualty policies. The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA's maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim. For more information see the FAQ section of this website or the Florida Receiver. No claim will be paid in excess of this cap. All claims are subject to a $100 deductible over and above any deductible identified in the NGIC policy. A policyholder may file a claim in the NGIC receivership for the $100 deductible and for amounts over the cap.
Claimants who need to check on the status of an existing claim should call the Florida Insurance Guaranty Association at 1-866-928-4310 (toll-free). Consumers who need to report a new claim are directed to contact their agent or contact FIGA at the referenced phone number.
You will need to have the following information available when reporting a new claim:
- Insured's name
- Insured contact information
- Policy number
- Date of loss
- Brief description of the loss
- Police report (if applicable)
This information can be faxed to (850) 523-1888 or emailed to nclaim@agfgroup.org
"What should I do after I file my claim?"
All policy holders should be informed that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is October 10, 2013.
Premium Refunds/Unearned Premium:
FIGA will pay unearned premium claims after the Florida Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. A $100 statutory deductible will be taken from the amount owed.
For non-claim related questions regarding the receivership, consumers are asked to contact the Receiver by using the "Contact Us" form at the Receivers website, www.floridainsurancereceiver.org or call the Florida Department of Financial Services, as Receiver, at (800) 882-3054 or (850) 413-3081.